Welcome to Espresso Elite — our exclusive VIP program for coffee lovers who want a little extra from every cup. Below are some of the most common questions we get from members, including how to redeem your perks and customize your experience.
🎁 How do I redeem my complimentary tasting box?
As an Espresso Elite member, you're eligible for one complimentary tasting box per membership cycle.
To redeem it:
Head to the VIP dashboard in your account
Click “Claim Tasting Box” under Perks
Choose your preferred delivery date and blends
Can’t find your dashboard? Contact support and we’ll help you out.
🛍 Do I get early access to new products?
Yes! As a member, you’ll get early access to select limited-edition blends, seasonal releases, and exclusive gear.
Early access announcements are shared via:
Email (make sure you’re subscribed)
The VIP section of the Beachside Brew app
Push notifications (if enabled)
You can also ask our AI Barista, “What’s launching soon for Espresso Elite?” to get a quick update.
✏️ Can I customize what’s in my next VIP box?
Absolutely.
VIP members can:
Choose or swap blends
Add bonus items like limited-time mugs or merch
Skip or reschedule a shipment
Visit the My Subscriptions section in your account to make changes up to 3 days before your ship date.
Still have questions? Chat with our AI Barista or reach out to our VIP support team anytime — we’re here to make your coffee experience personal and premium.
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